Privacy Policy

1 Who We Are

Market2Marketing, operating as M2M, is a performance marketing agency based in Delhi NCR, India. We provide digital marketing services including social media management, performance advertising, brand strategy, SEO, and website development.

Business Name: Market2Marketing (M2M)
Website: mtwom.tech
Email: aryan@mtwom.tech
Phone: +91 8860557250

2 Information We Collect

Information You Provide Directly

• Name, email address, phone number when you submit our contact or inquiry form
• Business name, industry, and goals shared during consultations or onboarding
• Payment and billing information when you engage our services
• Communications you send us via email or WhatsApp

Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referral URLs
• Cookies and similar tracking technologies (see Section 5)
• Geographic location data at city/country level

Information from Third Parties

• Social media platform data when you connect accounts for our management services
• Analytics data from Google Analytics, Meta Ads Manager, and similar platforms

3 How We Use Your Information

We use the information we collect to:

• Respond to inquiries and deliver our marketing services
• Send proposals, Scopes of Work, reports, and deliverables
• Process payments and maintain billing records
• Improve our website and service offerings
• Send service updates, case studies, or relevant marketing communication (you may opt out at any time)
• Comply with legal obligations under Indian law
• Analyse website traffic and user behaviour to improve experience

We will not use your personal data for any purpose incompatible with the purpose for which it was originally collected, without your explicit consent.

4 How We Share Your Information

We do not sell your personal data. We may share information in the following limited circumstances:

• Service Providers: Third-party tools we use to operate our business (e.g., Google Workspace, Meta Business Suite, payment gateways). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or governmental authority under applicable Indian regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice.
• With Your Consent: For any other purpose with your explicit prior consent.

5 Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Google Analytics to understand site traffic and usage patterns
• Marketing Cookies: Meta Pixel and Google Tag Manager for advertising and conversion tracking

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

6 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law:

• Client data: retained for the duration of the engagement and up to 3 years thereafter
• Billing and financial records: 7 years as required under the Income Tax Act, 1961
• Website analytics data: up to 26 months
• Marketing inquiry data: 12 months if no engagement follows

7 Your Rights

Under applicable Indian privacy law, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal obligations)
• Objection: Object to processing your data for marketing purposes
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at aryan@mtwom.tech. We will respond within 30 days.

8 Data Security

We implement appropriate technical and organisational measures to protect your personal information. These include:

• Encrypted communication channels (SSL/TLS)
• Password-protected access to client data
• Limited internal access on a need-to-know basis
• Regular security reviews of our tools and processes

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9 Third-Party Links

Our website may contain links to third-party websites, social media platforms, or tools. We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies before providing any personal information.

10 Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out: